Friday, January 06, 2006

The Refill

Remember having to make one drink last through your entire meal?

There once was a time when there were no free refills. Seems amazing to think of now--but there was a time when we the people, just let The Man walk all over us and charge us over a dollar a drink for a three-penny product, and we never got refills. Then we started to get our glasses topped-off at TGI Friday's and Chilis... and finally even McDonald's and Wendy's. Many fast food franchises even added self-serve, which is the greatest.

The only place that still needs to get with it--is Wendy's. Some of these stores are alright,
but some Wendy's franchises are so chincy! You've been there--you ask the counter-gal for a refill (Wendy's doesn't provide self-serve) and she dumps ice in your cup all the way to the brim! I tried getting around that today by dumping out two-thirds of my remaining ice before I walked to the counter... but she pulled the switcheroo on me when I got there. She ignored my "Biggie" cup, and instead pulled out a clean "Regular," and serviced me with that one. The nerve!

I thought the fountain drinks had virtually no overhead! The staff at these restaurants can drink coke till they drop for free--isn't the cost of a new cup more than the cost of giving the consumer 6 more ounces of soda and instilling in said customer feelings of goodwill? I think so. Maybe I should convince an environmentalist to picket Wendy's about their misuse of styro-cardboard.

Oh and another thing, I'm on to you, Dunkin' Donuts! You fill my cup up not with Pepsi from the tap, but you pore it from the bottle! And you charge me $1.80! Have you no shame?

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